Acceptance of Terms
By accessing and using the Lumaan Perfumes website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
Products and Pricing
- All prices are in Indian Rupees (INR) and inclusive of applicable taxes
- We reserve the right to modify prices without prior notice
- Product images are for illustration purposes; actual products may vary slightly
- Product availability is subject to stock levels
- We strive for accuracy but do not warrant that product descriptions are error-free
Orders and Payment
Order Acceptance
Your order is an offer to purchase. We reserve the right to accept or decline your order for any reason, including but not limited to:
- Product unavailability
- Errors in product or pricing information
- Suspected fraud or unauthorized activity
Payment Methods
We accept various payment methods including credit/debit cards, UPI, net banking, and cash on delivery (COD). All payments are processed securely.
Shipping and Delivery
- Orders are processed within 1-2 business days
- Delivery times vary by location (typically 3-7 business days)
- Shipping charges apply as per our shipping policy
- Free shipping on orders above ₹1500
- We are not responsible for delays caused by courier partners
Returns and Refunds
Due to the nature of our products, we have a strict no-return policy. However, if you receive a damaged or defective product, please contact us within 48 hours of delivery with photographic evidence. Refunds will be processed at our discretion.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Lumaan Perfumes and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Limitation of Liability
Lumaan Perfumes shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product.
Governing Law
These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.
Contact Information
For questions about these Terms and Conditions, please contact us:
Email: lumaanperfumes@gmail.com
Phone: +91 90321 03077