Introduction
At Lumaan Perfumes, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data when you use our website and services.
Information We Collect
Personal Information
- Name and contact details (email, phone number)
- Shipping and billing addresses
- Payment information (processed securely through payment gateways)
- Order history and preferences
Automatically Collected Information
- IP address and browser type
- Device information
- Pages visited and time spent
- Cookies and tracking technologies
How We Use Your Information
- Process and fulfill your orders
- Communicate about orders, products, and services
- Send promotional offers (with your consent)
- Improve our website and customer experience
- Comply with legal obligations
- Prevent fraud and ensure security
Data Sharing
We do not sell your personal information. We may share data with:
- Payment processors for secure transactions
- Shipping partners for order delivery
- Service providers who assist our operations
- Legal authorities when required by law
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
Contact Us
For privacy-related questions or requests, contact us at:
Email: lumaanperfumes@gmail.com
Phone: +91 90321 03077